2016 7-2 May Around the Neighbourhood

Ottawa Police Service Initiative moves community officers to frontline patrol

In a move that raised hackles throughout the city’s community and business associ­ations, and vexed a few councillors and its own union, Ottawa Police has shifted over 100 specialized officers to a “frontline de­ployment model”. This will see communi­ty officers – who spent many years build­ing ties to their assigned communities – reassigned to frontline work.

The new service model was presented at a public consultation held at the city hall on April 25. The model is rife with management terminology (“demand management” to “streamline intake process” in a “frontline functional model”) and less clear on how the specific needs of communities will be addressed. Residents and advocates of Hintonburg, Vanier and Lowertown spoke vehemently against the one-sided decision path that led to the new model, arguing that it takes years to build the trust and community connections that al­lowed to successfully address persistent issues in high-crime neighbourhoods.

District Police Officers get to know people on the streets of Lowertown

They cautioned that this is a shift from proactive to reactive community polic­ing, with unfortunate consequences. They also argued that the consultation was an afterthought, brought upon by negative public reaction. “The time for meaningful consultation is now,” said councillor Jeff Leiper, who credits community policing with addressing Hintonburg’s crackhouse problems of two decades ago. “Local com­munity police offices are safe spaces to talk to police, and the community officer has the time and mandate to be proactive,” he added.

The police also completely withdrew service on bylaw calls. This means they are no longer responding to noise com­plaints or any bylaw calls unless deemed “a threat to public safety.” This is a con­cern in neighbourhoods with large stu­dent populations and absentee landlords. Councillor Mathieu Fleury spoke of the positive interaction between community police officers and residents, and asked for a hold on the decision to stop responding to bylaw calls; he was told by police board chair Eli El-Chantiry that the change has been in the works since 2013 and it is now a fait accompli.

OPS promised further consultation on the service initiative, and now a public survey is available on their website until June 10: http://www.ottawapolice.ca/en/news-and-community/service-initiative.asp. Have your say!